Birlasoft
Apprentice (Intern) – Non – Engineering Graduates
Job Description: Apprentice (Intern) – Non – Engineering Graduates
ICTS – Infrastructure, Cloud, Security
Education
BSc. IT / CS / Maths or BCA with Programming language Mandatory.
Job Summary We are seeking a proactive and enthusiastic IT Service Delivery Freshers to join our team. Freshers will assist in delivering high-quality IT services to our clients and internal teams. This role offers a great opportunity to gain hands-on experience in IT service management and delivery.
Preferred Skills
Good understanding of operating systems (Windows, Unix), Cloud
Good understanding of a programming language / scripting
Basic knowledge of Networking, Cyber Security principles.
Familiarity with SDLC, IT service management concepts
Apprentice (Intern) – Non – Engineering Graduates
Key Responsibilities
Troubleshooting: Diagnosing and resolving technical issues reported by users or detected through monitoring systems. This could involve Datacenter, Cloud Infra, network, or security issues.
Manage infrastructure services and operations for on-premises and cloud-based technologies.
Manage and operate infrastructure and operations in line with service and experience level agreements.
Maintain reliable and secure IT infrastructure.
Identify ways to continually improve services and increase operational effectiveness.
Manage and govern ongoing service delivery and enhancements.
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Role
Apprentice (Intern)
Eligibility Criteria
60% overall education.
Year of graduation: 2024 / 2025
BSc. IT / CS/ Maths OR BCA with programming knowledge mandatory)
Basic understanding of computer systems, networks, and software applications.
Strong problem-solving skills and attention to detail.
Good in Written and Spoken English and interpersonal skills.
Good Document writing skills and SOP preparation
Ability to collaborate and work independently and as part of a team.
Eagerness to learn and adapt to new technologies.
Location – Bangalore/ Chennai
No standing Backlogs
Mandatory – Flexible for any location
Ready to work in any Shift, Ability to adapt Technology
Stipend
Rs. 18,000 per month
