Bottomline

Accounts Receivable Lead

  • Full Time

Why Choose Bottomline?
Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 30 years of experience and moving more than $10 trillion in payments annually. We’re looking for passionate individuals to join our team and help drive impactful results for our customers. If you’re dedicated to delighting customers and promoting growth and innovation – we want you on our team!

The Role
We are looking for a dynamic and innovative Accounts Receivable Lead to join our team in Bangalore.

How you’ll contribute
Allocation of work to the team
Monitor collection targets and ensure they are ac Proficient level of knowledge in Excel
Minimum 2+ years of Leadership experience with a team size of 8-15 employees
Ability to work in a fast-paced environment
Ability to work on multiple projects simultaneously
Strong communication (written, verbal and listening) skills
Strong customer service and problem-solving skills
Strong attention to detail and able to consistently and timely produce quality, accurate work
Ability to work independently, and to work in a collaborative, team environment
Experience in a larger business/corporate environment
Graduate and Higher Education
hieved
Manage the collections team and achieve the best performance from them
Manage administrative activities related to the team
Assist management in appraisal cycle
Work closely with the Process Head
Collect payment of delinquent balances using phone and email
Responsible for daily communication, prioritization and follow up on diverse customer accounts
Maintain regular, collection-based communication with customers. Identify high risk accounts. Communicate potential risk and escalates to leadership appropriately
Investigate and resolve customer billing inquiries working with internal departments and system resources
Ensure established procedures are followed; reconcile accounts as needed
Prepare and process credit and debit adjustments
Create manual invoices as necessary to correct billing anomalies for prompt payment
Maintain up-to-date billing system and electronic invoicing contacts
Follow up on refund or payment allocation of duplicate and over payments, credit and return credit adjustments
Carry out billing, collection and reporting activities according to specific deadlines
Manage regular communication via chat, emails, or calls with Parent company teams in the US & UK

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If you have the attributes, skills, and experience listed below, we want to hear from you.

Proficient level of knowledge in Excel
Minimum 2+ years of Leadership experience with a team size of 8-15 employees
Ability to work in a fast-paced environment
Ability to work on multiple projects simultaneously
Strong communication (written, verbal and listening) skills
Strong customer service and problem-solving skills
Strong attention to detail and able to consistently and timely produce quality, accurate work
Ability to work independently, and to work in a collaborative, team environment
Experience in a larger business/corporate environment
Graduate and Higher Education
We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We’re proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.

About us
Bottomline helps businesses transform the way they pay and get paid. A global leader in business payments and cash management, Bottomline’s secure, comprehensive solutions modernize payments for businesses and financial institutions globally. With over 30 years of experience, moving more than $10 trillion in payments annually, Bottomline is committed to driving impactful results for customers by reimagining business payments and delivering solutions that add to the bottom line. Bottomline is a portfolio company of Thoma Bravo, one of the largest software private equity firms in the world, with approximately $142 billion in assets under management.

Job Overview