IBM

Process Analyst – Risk and Compliance

  • Full Time

Introduction
A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners, and the planet. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you’ll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.

Your Role and Responsibilities 

As an Operations Analyst, you will be responsible for activities related to the administration of the new account process, document management, mail support and other responsibilities within the Operations department, while striving to create efficiencies with new and existing procedures

Responsibilities

Establish new client accounts into CRM Database and follow -up for missing client documents
Generate, merge, email client welcome letters
Archive & Retrieve documents from database
Project and administrative support including data entry

Required Technical and Professional Expertise

Graduate degree in Finance, Banking or related field with 2+ years of experience in customer documentation, managing client accounts
Working knowledge of MS Office
Ability to process large volumes, in an accurate & timely manner
Good typing speed

 

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Preferred Technical and Professional Expertise

Ambitious individual who can work under their own direction towards agreed targets/goals
Familiarity with Financial Services sector preferred
Proven analytical skills required to organize and analyse multiple, complex data sets as well as strong interpersonal and organizational skills
Ability to work under tight timelines
 

About us
At IBM, we do more than work. We create. We create as technologists, developers, and engineers. We create with our partners. We create with our competitors. If you’re searching for ways to make the world work better through technology and infrastructure, software and consulting, then we want to work with you. We’re here to help every creator turn their “what if” into what is. Let’s create something that will change everything.

Job Overview

To apply for this job please visit careers.ibm.com.