Mahindra Group
Responsibilities & Key Deliverables
Reduction in R per 1000 and CPU for 3MIS and CPU to reduce the warranty failures by resolving the Top MIS concerns by using structured concern resolution process. Concern resolution in 60days for Sev 10-9 issues as well as in 120 days for less than Sev 8 issues by structured concern resolution approach. Internal concern resolution for design issues highlighted in Apex QCRT as well as NOVAC and LSP issues. PVT system establishment at Plant. Competency building for PVT members wrt to need. Mentoring, coaching for PVT members. Feedback to senior management on Warranty as Health card and escalation for something going wrong. Leading the PVT team. Interaction with Customer care, Rand D, mfg., and project team, SQA, etc. Learning deployment to new projects. As good as new at least for 5 years. New learnings deployment with in PVT. IQS reduction plan. Vehicle / Driveline systems and interface system. Manufacturing processes awareness. Problem solving tools. Warranty hand ling practices. Warranty/ IQS / Internal concerns data analysis. Product, Process and System Audits analysis. Product development and verification process. Benchmarking practices. IQS/Warranty/internal indicators data analysis. Product and process knowledge. Product testing and validation methods. Component design knowledge awareness. Vehicle systems, vehicle integration and product functions. Product and process knowledge. Design of components. vehicle systems, vehicle integration and product functions. Engineering stand ards awareness. Validation knowledge
Preferred Industries
Education Qualification
Diploma in Engineering in Mechanical; Bachelor of Engineering in Mechanical; Diploma in Engineering; Bachelor of Engineering
General Experience
08 to 10 yrs experience
Critical Experience
Mahindra Leadership Competencies
Strategic Business Orientation_Business Perspective
Strategic Business Orientation_Anticipating and Leveraging Business Opportunities
Strategic Business Orientation_Strategic Foresight
Strategic Business Orientation_Global mind-set
Leadership through Sustainability_Strategize around,Sustainability Drivers
Leadership through Sustainability_Frugal mind set
Leadership through Sustainability_Stakeholder focus
Leadership through Sustainability_Triple Bottom Line Sensitivity
Customer Focus_Customer Sensitivity
Customer Focus_Customer Delight
Customer Focus_Service Orientation
Innovation Led Transformation _Idea Orientation
Innovation Led Transformation _Change catalyst
Innovation Led Transformation _Risk Taking with Responsibility
Result Orientation with Execution Excellence_Effective Project Management
Result Orientation with Execution Excellence_Passion for Quality
Result Orientation with Execution Excellence_Accountability for results
Result Orientation with Execution Excellence_Agility with discipline
Leveraging Human Capital_Exponential synergy
Leveraging Human Capital_Team development
Leveraging Human Capital_Entrepreneurial engagement
Leveraging Human Capital_Appreciating diversity
Weaving Passion and Energy at Work_Being Passionate about work
Weaving Passion and Energy at Work_Working without Barriers
Weaving Passion and Energy at Work_Blending Fun with work
Weaving Passion and Energy at Work_Learning from Failures
System Generated Core Skills
R/1000 – Quality Control
MIS Reporting
Warranty Analysis
Team Management
Escalations Management
Process Knowledge – Manufacturing
Problem Solving Tools
Data Analysis
Auditing
Benchmarking
Process Knowledge
Product Testing
Component Design
Product Knowledge -Vehicle System
Vehicle Integration
Computer Aided Design (CAD)
Manufacturing Technology
Product Knowledge – Aggregates
Quality Management System (QMS)
Quality Internal Control
Component Development
Engineering Design
System Generated Secondary Skills
Job Segment: CAD, Drafting, Engineer, Engineering, Automotive
