Associate, Software Engineer

Northern Trust

  • Full Time

To apply for this job please visit ntrs.wd1.myworkdayjobs.com.

About Northern Trust:

 

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

 

Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

 

 

Application Support Engineer, Applications

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families and institutions by remaining true to our enduring principles of service, expertise and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Summary

Has to be the 1st point of contact from application support prospective, and plays a critical role to acknowledge and work on the resolution of issues with proper communication to stakeholders. Responsible for application maintenance and support, evaluates and makes recommendation on techniques, practices, or technologies that would enhance business needs. Also does work to ensure continuous process improvements. The individual needs to have a good understanding of application topography and the ability to collaborate between all parties involved to maintain a stable application environment. Application Support Engg must be able to effectively support applications in web development frameworks, DevSecOps, serverless computing/architecture and cloud technologies Candidate should have strong background in Java/react.js, Springboot, Spring Framework, Oracle /SQL/NoSQL databases. Good understanding for web based client facing application is needed.

Major Duties:

1. Monitor and troubleshoot application issues in production

2. Smoke test (SOD/EOD/SOW/EOW/Weekend/ DR / Release)

3. Leads troubleshooting, analysis, and solution of unexpected systems behaviors that impact the quality of service

4. Liaise with stakeholders (tech and business) in problem resolution

5. Communicate issue/resolution status (written and verbal) to project team and management

6. Active Batch monitoring 24X7

7. Active Monitoring INC queues and take necessary action as per SOP

8. Active App monitoring – Tools (APV/Catchpoint/Dynatrace) and take necessary action as per SOP

9. 1st POC for Service delivery team , Computer Ops for any issue. – On call Support

10. Disaster Recovery and Patch testing

11. Good to have knowledge on public cloud (Azure)

12. Access review/Audit activity

13. Work with senior staff and management on service delivery improvements

a. Raising INC for Upstream and downstream in case SLA miss and actively monitoring for upgrading/downgrading.

b. Resolving INCs related to job abends after successful run

c. Sending Batch Status Report.

dashboard /ServiceNow monitoring

Knowledge/Skills ·

Must have support expectance in Java/React.js, microservices, Springboot, Spring Framework, SQL/NoSQL databases / Unix ·

Understanding of enterprise architecture patterns and best practices ·

Experience in building dashboard over different platforms

· Azure DevOps/Control-M/ServiceNow/Datastage

· Experience in monitoring tool like Dynatrace, AppInsight, APIM Catchpoint..

· Excellent oral and written communication skills are required ·

Highly flexible and adaptable to change ·

Analytical and problem solving skills ·

Hands on experience in Linux ·

A positive goal orientated attitude with a focus on service delivery ·

Strong interest in working with business teams on issue resolution ·

Strong Communication and interpersonal skills ·

Availability for on-call rotational support task including weekend Experience Required A College or University degree and/or relevant 6-9 years proven work experience. Related Industry qualification is preferred.

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

https://www.northerntrust.com/content/dam/northerntrust/pws/nt/images/careers/taleo-india.png

We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater Reasonable accommodation Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [email protected]

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. We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people. Apply today and talk to us about your flexible working requirements and together we can achieve greater.

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

 

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

 

We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater

 

Reasonable accommodation

 

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [email protected].

 

We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

 

Apply today and talk to us about your flexible working requirements and together we can achieve greater.

Job Overview