EV – PRODUCT SPECIALIST

Position Summary with Job Responsibilities
Drive Retail EV sales volume as well market share and enhance customer’s pre and
post purchase experience

Serve as the product specialist to answer customer queries (both vehicle and charging) at dealerships/ other points of sale
Ensure EV customers have a differentiated customer experience & that dealerships / stores provide adequate focus to EV
Responsible (along with Dealer Sales Executives) for achievement of retail targetsWork with dealer sales executives to drive EV sales in dealerships
Manage and ensure activation of leads
Ensure 100% follow-up of leads to logical conclusion
Conduct micro-market activations (Events at offices, malls, apartments, etc.)
Conduct home visits and product demonstrations to customers
Education
Graduation
Work Experience
3-4 Years
Tata Motors Leadership Competencies
Customer Centricity – Anticipating, understanding and focusing efforts on meeting the customer (stakeholders) needs or expectations
Developing Self and Others – Recognizing continuous development is essential for success and taking steps to develop self and helping others to excel
Driving Execution – Translating strategy into action and execution
Leading by Example – Encouraging and following ethical standards
Leading Change – Recognizing the need for change, initiating and adapting to change
Motivating Self and Others – Inspiring teams and individuals
Functional Competencies

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