Latest Customer Support Associate Jobs in 2025
Table of Contents
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Introduction: Latest Customer Support Associate Jobs in 2025
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About the Company – Tech Mahindra
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Job Description – Customer Support Associate (Work from Home)
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Key Responsibilities
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Required Skills and Qualifications
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Work from Home Requirements
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How to Apply for the Customer Support Associate Role
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Top 10 Interview Questions with Answers
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Why Choose a Customer Support Associate Career in 2025
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Conclusion
Introduction: Latest Customer Support Associate Jobs in 2025
Latest Customer Support Associate jobs in 2025 are now open for candidates who are ready to work from home. Tech Mahindra is offering this role for 12th pass or graduate candidates. This job is ideal for those who are good at communication and want a stable career in customer service. Immediate joiners are preferred.
About the Company – Tech Mahindra
Tech Mahindra is a leading global IT services and business process outsourcing company. It serves clients across many sectors, including telecom, banking, manufacturing, healthcare, and retail. Tech Mahindra is known for delivering high-quality customer support services and digital transformation solutions.
With more than 150,000 professionals across 90 countries, the company continues to grow and provide job opportunities for freshers and experienced professionals.
Job Description – Customer Support Associate (Work from Home)
Tech Mahindra is hiring for Customer Support Associate jobs in 2025 on a contractual basis. This position is fully remote. Candidates should have their own computer system and internet connection. The role involves handling customer queries and solving problems in real time.
Job Highlights:
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Position: Customer Support Associate
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Mode: Work from Home
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Type: Contractual
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Eligibility: 12th Pass / Graduate
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Language: English and one regional language (Hindi, Marathi, etc.)
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Join Date: Immediate
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Email for Resume Submission:
Key Responsibilities
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Attend customer calls and chats.
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Provide solutions to queries and complaints.
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Maintain data in the system after each call.
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Follow customer support scripts and guidelines.
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Ensure customer satisfaction during every interaction.
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Escalate unresolved issues to senior staff.
Required Skills and Qualifications
To apply for the Latest Customer Support Associate jobs in 2025, candidates should meet the following criteria:
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12th pass or any graduate degree
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Good spoken and written English
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Ability to speak a regional language (Hindi, Marathi, etc.)
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Strong listening and problem-solving skills
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Basic computer knowledge and typing speed
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Calm and polite communication style
Work from Home Requirements
To qualify for the Customer Support Associate work-from-home job, make sure the following are available:
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Personal laptop or desktop with webcam
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Reliable internet connection (minimum 10 Mbps)
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Quiet workspace without noise
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Headphones with microphone
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Updated antivirus software
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Power backup (if possible)
How to Apply for the Customer Support Associate Role
Applying for this role is simple. Follow the steps below:
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Update your resume with correct contact details.
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Mention your language proficiency and availability.
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Send your resume to the following emails:
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Wait for a response. If shortlisted, you will receive further instructions for the interview process.
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Top 10 Interview Questions with Answers
Here are some common questions for the Customer Support Associate jobs in 2025, along with simple answers.
1. Tell me about yourself.
Answer: I am a 12th pass/graduate with good communication skills. I enjoy helping people and have a calm nature. I want to build a career in customer support.
2. Why do you want to join Tech Mahindra?
Answer: Tech Mahindra is a respected company. I want to grow with a company that values its employees and customers.
3. What is customer service?
Answer: Customer service means helping customers with their problems and ensuring they are satisfied with the company’s service or product.
4. How do you handle an angry customer?
Answer: I stay calm, listen carefully, and try to understand their issue. I apologize and solve the problem or escalate if needed.
5. What do you do if you don’t know the answer to a question?
Answer: I will let the customer know I’m checking and ask a senior or refer to the knowledge base to find the correct answer.
6. Are you comfortable working night shifts or weekends?
Answer: Yes, I am flexible with work timing and can manage night shifts or weekends if required.
7. Do you have experience working from home?
Answer: Yes / No. (If yes, mention details. If no, say you are prepared and have the setup needed.)
8. How do you deal with repetitive tasks?
Answer: I stay focused, take short breaks if needed, and maintain quality in every task.
9. What would you do if your internet goes down during your shift?
Answer: I will contact my supervisor immediately and try to fix it quickly or use a backup internet if available.
10. Why should we hire you?
Answer: I have strong communication skills, a problem-solving attitude, and I am ready to work hard. I am also available to join immediately.
Why Choose a Customer Support Associate Career in 2025
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Flexible Work Setup: Most roles allow work from home.
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Entry-Level Friendly: No high qualifications needed.
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Skill Development: Gain communication and problem-solving skills.
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Fast Hiring: Companies like Tech Mahindra hire quickly.
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Career Growth: You can grow into roles like Team Leader or Trainer.
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Language Advantage: Knowing regional languages adds value.
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Steady Demand: Every company needs customer support.
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Job Stability: Even during economic shifts, support roles stay essential.
Conclusion
The Latest Customer Support Associate jobs in 2025 by Tech Mahindra offer a great opportunity for both freshers and experienced candidates. With work-from-home flexibility, basic eligibility, and fast onboarding, this is the right time to start or grow your career in customer service.
If you are ready to begin a stable and flexible job, update your resume today and apply to the email IDs provided.
📨 Send Your Resume To:
