Associate analyst

Location – Mumbai

Job Description –

• Review and assessment of incoming customer complaints in line with detailed procedures and handling guides.
• The highest level of attention to detail is necessary, with the vision and ability to look beyond “black and white” and identify “grey areas” of isolated, and individual cases; assessing detailed and complex cases and make judgments on the appropriate action to take.

Process Associate

Location – Kolkata

Job Description

S No.	Details	Description
1	JD#
2	Domain	Customer Service
3	Category	Voice
4	Level	1A –Associate level
5	Educational Qualification	Graduate / HSC
6	Experience	·       Worked in service Industry·       Experience of 6 months and above desirable.·       Experience in call center will be an advantage.
7	Age
8	Communication Skill required	§  Voice Clarity§  Accent Neutrality§  Fluency in English§  Grammar

Analyst

Location – Mumbai

Job Description

Analyst-US Payroll + SAP tool

Skills Required :

Excellent verbal and written communication skills.

Excellent interpersonal, negotiation, and conflict resolution skills.

Excellent organizational skills and attention to detail.

Excellent time management skills with a proven ability to meet deadlines.

Strong analytical and problem-solving skills.

Roles and Responsibilities :

• Maintains quality service by enforcing quality standards, analyzing and resolving client’s problems, and recommending system improvements
• Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes
• Develops, coordinates, and enforces systems, policies, procedures, and productivity standards
• Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.

Software Developer

Location – Bengaluru

Job Description

1. Instrumental in understanding the requirements and design ofthe product/ software
   1. Develop software solutions by studying information needs,studying systems flow, data usage and work processes
   2. Investigating problem areas followed by the software developmentlife cycle
   3. Facilitate root cause analysis of the system issues and problemstatement
   4. Identify ideas to improve system performance and impactavailability
   5. Analyze client requirements and convert requirements to feasibledesign
   6. Collaborate with functional teams or systems analysts who carryout the detailed investigation into software requirements
   7. Conferring with project managers to obtain information onsoftware capabilities
2. Perform coding and ensure optimal software/ moduledevelopment
   1. Determine operational feasibility by evaluating analysis,problem definition, requirements, software development and proposedsoftware
   2. Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, andexecuting these cases
   3. Modifying software to fix errors, adapt it to new hardware,improve its performance, or upgrade interfaces.
   4. Analyzing information to recommend and plan the installation ofnew systems or modifications of an existing system.

Quality Assurance Analyst

Location – Hyderabad

Job Description

1. Conduct process quality audits as per plan
   1. Conduct various process audits (1 audit/ agent/ week) as per procedure and guidelines
   2. For agents identified in the bottom quartile of performance, conduct 3 audits/ agent/ week
   3. Prepare findings from the report and share it with the client and the account leadership on daily/ weekly/ monthly, as required
   4. Conduct weekly analysis to identify the error trends and for top 2 errors, conduct root cause analysis (RCA)
   5. Conduct calibration communication to communicate any changes from the client and conduct refresher trainings to bridge any skill gap due to these changes.

Test Engineer

Location – Hyderabad

Job Description -:

1. Instrumental in understanding the test requirements and test case design of the product
   1. Authoring test planning with appropriate knowledge on business requirements and corresponding testable requirements
   2. Implementation of Wipro’s way of testing using Model based testing and achieving efficient way of test generation
   3. Ensuring the test cases are peer reviewed and achieving less rework
   4. Work with development team to identify and capture test cases, ensure version
   5. Setting the criteria, parameters, scope/out-scope of testing and involve in UAT (User Acceptance Testing)
   6. Automate the test life cycle process at the appropriate stages through vb macros, scheduling, GUI automation etc.

Software Engineer

Location – Chennai, India; Hyderabad, India; Bengaluru, India

Job Description

JD : JD :  

#Functional testing: 

Well verse with test case preparation, test case execution, Regression, Reporting

Agile exposure

Good to have -Supply chain exposure

#Automation Skills:

Exposure to Automation for web based application

Strong in Java script skills

Python skills are added advantage.

Exposure to Framework development

Exposure to CI/CD.

DevOps Lead

Location – Bengaluru, India

Job Description

Drive technical solution support to the team to align oncontinuous integration (CI) and continuous deployment (CD) of technologyin applications

1. Design and define the overall DevOps architecture/ framework tofor a project/ module delivery as per the client requirement
2. Decide on the DevOps tool & platform and which needs to bedeployed aligned to the customer’s requirement
3. Create a tool deployment model for validating, testing andmonitoring performance and align or provision for resources accordingly
4. Define & manage the IT infrastructure as per the requirementof the supported software code.

AI/ML Cloud Application Architect

Location – Gurugram, India

Job Description

Job Role & Responsibility/Designation                            – Sr Manager – Data Analytics

Location                                                                      – Gurgaon / Noida / Mumbai

• Candidate must have statistical modeling experience and possess deep understanding of advance Machine learning concepts.
• Candidate should also have practical experience developing sophisticated statistical or econometric models.
• Worked on techniques like Logistic regression, Ordinal regression, Time series forecasting (ARIMA, Exponential Smoothing, WMA etc.), Decision Tree Multivariate, Random Forest, Cluster Analysis (K Means, Hierarchical) for segmentation.

Python Developer

Location – Hyderabad, India

Job Description

1. Instrumental in understanding the requirements and design ofthe product/ software
   1. Develop software solutions by studying information needs,studying systems flow, data usage and work processes
   2. Investigating problem areas followed by the software developmentlife cycle
   3. Facilitate root cause analysis of the system issues and problemstatement
   4. Identify ideas to improve system performance and impactavailability
   5. Analyze client requirements and convert requirements to feasibledesign
   6. Collaborate with functional teams or systems analysts who carryout the detailed investigation into software requirements
   7. Conferring with project managers to obtain information onsoftware capabilities
2. Perform coding and ensure optimal software/ moduledevelopment
   1. Determine operational feasibility by evaluating analysis,problem definition, requirements, software development and proposedsoftware
   2. Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, andexecuting these cases
   3. Modifying software to fix errors, adapt it to new hardware,improve its performance, or upgrade interfaces.
   4. Analyzing information to recommend and plan the installation ofnew systems or modifications of an existing system.

Management Trainee

Location – Gurugram, India

Job Description:-

• To prepare and submit Fund and Investor Reports accurately as per SLA.
• To meet TAT and deliver error free services.
• To work on partnership accounting Applications.
• To strive to create a healthy and professional work environment in the team.
• Display interpersonal skills in handling the day-to-day operations on the floor.
• Suggest and work on process improvements Idea.
• Very good understanding of Financial Accounting.
• General understanding of Capital Markets.

Oracle Application Architect

Location – Mumbai, India

Develop architectural application for the new deals/ majorchange requests in existing deals

1. Creates an enterprise-wide architecture that ensures systems arescalable, reliable, and manageable.
2. Manages application assets and directs the development effortswithin an enterprise to improve solution delivery and agility
3. Guides how to construct and assemble application components andservices to support solution architecture and application development
4. Maintains the frameworks and artefacts used in theimplementation of an application, with reference to the systematicarchitecture of the overall application portfolio.

JAVA Developer

Location – Hyderabad, India

Job Description

1. Instrumental in understanding the requirements and design ofthe product/ software
   1. Develop software solutions by studying information needs,studying systems flow, data usage and work processes
   2. Investigating problem areas followed by the software developmentlife cycle
   3. Facilitate root cause analysis of the system issues and problemstatement
   4. Identify ideas to improve system performance and impactavailability
   5. Analyze client requirements and convert requirements to feasibledesign
   6. Collaborate with functional teams or systems analysts who carryout the detailed investigation into software requirements
   7. Conferring with project managers to obtain information onsoftware capabilities
2. Perform coding and ensure optimal software/ moduledevelopment 
   1. Determine operational feasibility by evaluating analysis,problem definition, requirements, software development and proposedsoftware
   2. Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, andexecuting these cases
   3. Modifying software to fix errors, adapt it to new hardware,improve its performance, or upgrade interfaces.
   4. Analyzing information to recommend and plan the installation ofnew systems or modifications of an existing system