1. CFA Management – Stock Management & Accuracy, Depot hygiene & safety,

Depot team capability assessment & gap corrections

2. Transportation Management – Ensure timely truck placement, timely order

execution, Freight Negotiation

3. Customer Service – Ensure satisfaction of Direct Customers

(GT/MT/eCOM/Others) through timely interventions

4. Daily monitoring of key metrics – preparing reports, analysis and actions

5. Regular depots visits and monitoring adherence vs SOP’s

6. Vendor Management – Facilitate timely resolution of vendor issues/concerns

1. Must have skills: SAP, Excel,

Good communication, negotiation &

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problem solving skills.

1. Desired skills: Presentations, Data

Analytics, TMS/WMS and other tech

tools in Logistics & Warehousing

Education – MBA in Supply

Chain/Operation

Experience: 3-9 yrs

Team size / direct and indirect reports: No Direct

Key success criteria: Emotional resilience, attention to details, keen to learn/adaptability,

ready for flexible working hours, Inter personal skills

Possible career path: Asst. Manager > RCSM

Customer Service Officer